Terms of Use

1. What the Service is

Conobix produces short advertising videos from your brief with AI models: it writes the script, draws the stills, generates the clips, adds voice and music and renders the result. Generations run on third-party models; their output is probabilistic, and a result that does not match your brief is part of how the technology works, not a defect of the Service.

2. Account

You sign in with a one-time code sent to your email; whoever controls that inbox controls the account. Keep it safe and tell us about any unauthorised use. One person, one account. You must be 18 or older.

3. Plans and credits

• Generations are paid in credits. Each plan includes a monthly allowance; top-up credits can be bought separately. Prices and what each plan opens are shown on the pricing page and in the application.
• A credit is reserved when a generation is queued and charged when it succeeds. A generation refused by the model provider is not charged.
• Credits already spent on a generation that succeeded are not refunded, including when you do not like the result. Subscription credits expire at the end of the billing period; top-up credits do not.
• Until card payments are connected, credits are added to accounts by us on request; write to info@conobix.com.
• We may change prices with notice; a change applies from your next billing period.

4. Your content and what you may make

You keep every right to what you upload and to what the Service makes for you, and you grant us the licence needed to store, process and display it to provide the Service. You are responsible for having the rights to the material you upload and for what you make with it.

You may not use the Service to make content that

• shows a real person without their consent, or is designed to deceive about who someone is or what they said or did;
• is unlawful, defamatory, harassing, sexually explicit involving minors, or incites violence;
• infringes someone’s copyright, trademark or other rights, including using a brand’s assets you are not authorised to use;
• violates the acceptable-use policies of the model providers the Service runs on — their refusal of a generation is final for that content.

5. Fair use of the Service

Do not probe, overload or reverse-engineer the Service, share accounts, resell access, or automate it beyond what the application offers. We may limit or suspend accounts that abuse it, and delete content that breaks these terms.

6. Availability and changes

The Service is provided as is. We work to keep it available, but model providers, hosting and networks are outside our control, and we do not guarantee uninterrupted operation or any particular quality of a generation. We may change or discontinue features; we will give reasonable notice for changes that affect what you have paid for.

7. Liability

To the extent the law allows, Conobix is not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the amount you paid us in the three months before the claim. Nothing here limits liability that cannot be limited by law.

8. Ending the agreement

You can delete your account at any time; unused top-up credits are not refunded unless the law requires it. We may close an account that breaks these terms or has been inactive for two years, with notice where we can give it.

9. Changes to these terms

When these terms change, the date at the top changes, and for material changes we notify you by email or in the application. Continuing to use the Service after that means you accept the new terms.

10. Law and disputes

These terms are governed by the law of the country where Conobix is established, unless mandatory consumer law where you live says otherwise. Write to us first — most questions are settled by email at info@conobix.com.